🔒 Data Security

L89 tw's Privacy Policy — Your data is safe with us

L89 tw believes that protecting your personal information is a fundamental right. In this privacy policy, we clearly outline what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Our Commitment
Your data is never sold to any third party.
All data is secured with SSL/TLS encryption.
Only the minimum necessary data is collected.
You may request to view or delete your information at any time.
You will be notified by email in advance of any policy changes.

How we We Protect Your Data

A quick overview of l89 tw's core privacy protection principles.

🔐
Encryption Protection

Every transaction and piece of personal information on l89 tw is protected with 256-bit SSL encryption — meaning no one else can read your data.

🚫
No Sale of Data

We never sell your name, phone number, email, or any other personal information to advertisers or third parties. That is l89 tw's commitment.

📋
Minimal Data Collection

Only the information strictly necessary to operate the service is collected. No additional or unnecessary data is requested.

👁️
Transparent Data Use

We are fully transparent in this privacy policy about how your data is used. There are no hidden purposes.

🗑️
Right to Erasure

You may contact the support team at any time to request access to, correction of, or deletion of your stored data.

🔔
Advance Notice of Changes

You will be notified at your registered email address at least 7 days before any significant changes to the Privacy Policy take effect.

💡

This privacy policy applies to all services and products on the l89 tw platform. By using our services, you agree to the terms of this policy.

01 Introduction & Scope

L89 tw takes your privacy seriously. This Privacy Policy explains how l89 tw collects, stores, uses, and where necessary, shares your personal information with specific parties.

This policy applies to all of the following:

  • Anyone visiting the l89 tw website.
  • Members registered with an account on l89 tw.
  • Any user of l89 tw's gaming, betting, or lottery services.
  • Users of the l89 tw mobile app.

We believe transparency is the best policy. Nothing has been hidden in this document — everything is written in plain language so you can easily understand it.

⚠️

If you do not agree with any part of this Privacy Policy, please refrain from using l89 tw's services and contact our support team.

02 What types of information we collect

L89 tw collects two types of information — what you provide directly, and what is automatically collected through your use of the platform.

What you provide directly:

Data Type Example When it is collected
Identity Information Name, date of birth, NID number During registration and KYC verification
Contact Information Email, phone number, address At the time of account registration
Financial Information Mobile banking number, bank account For deposits and withdrawals
Documents NID, passport photo For identity verification

What is automatically collected:

  • IP address and device type.
  • Browser type and version.
  • Platform activity logs (login times, bet history).
  • Cookies & Session Data.
  • Approximate location data (country level only).

03 Purpose of Data Collection

L89 tw uses your data solely for the following purposes:

  • Account Management: Account creation, login security, and delivering a personalized experience.
  • Identity Verification: Age verification and fraud prevention.
  • Payment Processing: Ensuring secure deposits and withdrawals.
  • Customer Support: Resolving your issues promptly.
  • Security: Detecting fraud, money laundering, and other illegal activities.
  • Legal Obligation: Meeting the requirements of applicable laws and regulatory authorities.
  • Service Improvement: Improving platform functionality and user experience.
✅

We never share or sell your data to third parties for advertising purposes.

04 Data Retention & Security Measures

L89 tw follows the highest industry standards to protect your data. Our security measures include:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Collected data is stored in the database with AES-256 encryption.
  • Two-Factor Authentication (2FA) is available for added security.
  • Regular security audits and vulnerability assessments.
  • Restricted Access — only authorized personnel can access your data.
  • Server maintenance in secure data centers.

Data retention periods are determined by purpose. Information for active accounts is retained for as long as the account exists. Even after account closure, certain data may be kept for up to 5 years due to legal obligations.

⚠️

No method of transmission over the internet is completely secure. However, we are committed to protecting your data in line with the highest industry standards.

05 Sharing Information with Third Parties

L89 tw may only share your information in the following limited circumstances:

Recipients Purpose Shared Information
Payment providers (Mobile Pay, Nagad) Transaction Processing Payment-related information only
KYC Verification Services Identity Confirmation Name, document photos
Law Enforcement Legal Obligation As required by court order
Cloud Service Provider Data Hosting In Encrypted Form

Your data is not shared with any parties beyond those listed above. Any third party we do share data with is contractually required to uphold the same privacy standards.

06 Cookies & Tracking Technologies

L89 tw uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

The types of cookies we use:

  • Essential Cookies: Required for login sessions and platform security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how the platform is being used — all data is anonymised.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

07 Your Privacy Rights

As an l89 tw member, you have the following rights:

👁️
Right to Access

You may request to view the information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request that your data be deleted under certain conditions.

⛔
Right to Object to Processing

You may object to the use of your information for specific purposes.

📤
Data Portability

You may request a copy of your data in a standard, portable format.

🔕
Marketing Opt-Out

You may request to opt out of promotional emails and messages.

To exercise any of your rights, please contact our support email. We will respond within 30 days.

08 Children's Privacy Protection

L89 tw strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has incorrectly created an account, that account will be immediately closed and any collected data will be deleted.

💡

If you believe a minor is using l89 tw, please notify our support team immediately. We will take prompt action.

09 Privacy Policy Updates

L89 tw may update this Privacy Policy as needed. When changes are made:

  • You will be notified at your registered email address at least 7 days before any important changes take effect.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For major changes, your consent to the updated policy will be sought upon logging in to the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated Privacy Policy.

10 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: privacy@l89tw.app
  • Live Chat: directly on the platform (24/7)

We aim to resolve all privacy-related requests within 30 days. Complex cases may take up to 45 days.

For more details, visit our Terms & Conditions and Responsible Gaming Also read.

About privacy FAQs

Straightforward answers to the most frequently asked questions.

No, never. Your phone number or any other contact information is never shared with advertisers or third parties. This is a core commitment of l89 tw.

A copy of your NID or passport is retained for KYC verification purposes. After account closure, it may be kept for up to 5 years due to legal obligations, after which it is permanently deleted.

Yes. If you submit a request to our support email at any time, a copy of the data we hold about you will be sent within 30 days.

Absolutely. Every promotional email includes an "Unsubscribe" link at the bottom. You can also contact our support team to opt out of all marketing communications entirely.

Some data may be stored in encrypted form on secure international cloud servers. In all cases, the same standard of protection is maintained and no unauthorized party can access that data.

On a safe and trusted platform Join Today

Your data is fully secure at l89 tw. Register now and enjoy a safe gaming experience.

বাংলা